cmdbuild

NULL博文链接：https://zdx3578.iteye.com/blog/2053136What's cOBUild3It's a information system for Information Systemssupports IT Governance managementhelps answer questions about IT configurationWho uses an IT object? Where? What are the objectdetails? Who is responsible? How does it interact withother IT objects? What happened in its life-cycle?helps control over IT processesWho is responsible for an activity? Who authorized it? Areservice sLA met? Are users satisfied?helps reuse informations available in othercomponents of the IT systemTECN○TECAoYo CMDBuildCmdBuild[www.cmdbuild.org]isaregisteredtrademarkofTecnotecaSrlTecnotecasrl[www.tecnoteca.com]istheofficialcMdbuIldmaintainerWhat's Open SourceThe most famous definitionyou can use the software for any purposeyou can examine the software and apply changesyou can redistribute versions/copies of the softwareyou can improve the software and release newversions to the communitNot only source codeopen source open data open standardTECN○TECAoYo CMDBuildCmdBuild[www.cmdbuild.org]isaregisteredtrademarkofTecnotecaSrlTecnotecasrl[www.tecnoteca.com]istheofficialcMdbuIldmaintainerBenefits of Open Source5protect consumerstransparency and security(code can be inspected)vendor neutralitycost savingsfor the customer: savings on license costsfor the supplier: use of standard development environmentsand componentsfor the territory: more services(local), fewer licenses(multinational companiesecological and social choicereuse of available solutions(less waste of resources)stimulate collaboration between customers and suppliers(ecosystem)TECN○TECAas CMDBuildCmdBuild[www.cmdbuild.org]isaregisteredtrademarkofTecnotecaSrlTecnotecasrl[www.tecnoteca.com]istheofficialcMdbuIldmaintainerOpen Source benefits for CMDBuildStimulate a virtuous cycle(typical in the open"world)easy to use(eased by "pro-open" laws in the PA andby economic benefits in the private sectorpromote software(demo/testimonial)E invest on new features/work in progress define user groups(that sharedevelopment requests and costsPending community(contributions to codedevelopment)TECN○TECAoYo CMDBuildCmdBuild[www.cmdbuild.org]isaregisteredtrademarkofTecnotecaSrlTecnotecasrl[www.tecnoteca.com]istheofficialcMdbuIldmaintainerScope of work: IT GovernanceManage iT governance meansdefine strategies to guide the ict to achieve businessobjectivesrefer to"Best Practices standards, frameworks(ITIL,Cobit, CMM, TOGAF, etc. and adapt them to yourorganizationacquire tools that describe your knowledge andsupport processes to measure and monitor resultsbe aware that IT governance is a continuous workand not an end pointTECN○TECAoYo CMDBuildCmdBuild[www.cmdbuild.org]isaregisteredtrademarkofTecnotecaSrlTecnotecasrl[www.tecnoteca.com]istheofficialcMdbuIldmaintainerBest practice ITIL (1)8EXample- The "best practices"ITIL V3 cover these areasService Design: designService Management servicesComplementary PublicationsContinual serviceImprovementService Transition: manageService Dchange/production startService Operations: manageoperational processesContinual Service Improvementcontinuous service improvementWeb Support ServicesCMDBuild is "ITIL compliant" thanks to the support of iTILconsultantsTECN○TECAoYo CMDBuildCmdBuild[www.cmdbuild.org]isaregisteredtrademarkofTecnotecaSrlTecnotecasrl[www.tecnoteca.com]istheofficialcMdbuIldmaintainerBest practice ITIL (2EXample- The ITIL V3 best practices" include processes ofSERVICESERVICE DESIGN SERVICE TRANSITION SERVICECONTINUAL SERVICESTRATEGYOPERATIONIMPROVEMENTFinancialService Catalogue Change ManagementEventT-Step ImprovementManagementManagementManagementService portfolio Service leveService asset andIncidentServiceManagementManagementConfiguration Management ManagementMeasurementDemandCapacityKnowledge Management RequestService ReportingManagementManagementFulfilmentAvailabilityTransition Planning and AccessManagementSupportManagementIT Service Continuity Release and Deployment ProblemManagementManagementManagementInformation Security Service Validation and Common ServiceManagementTestinOperation Activ itiesSupplierEvaluationService DeskManagementService Transition Stage TechnicalOperational Activ itiesManagementApplicationManagementIT OperationsManagementTECN○TECAoYo CMDBuildCmdBuild[www.cmdbuild.org]isaregisteredtrademarkofTecnotecaSrlTecnotecasrl[www.tecnoteca.com]istheofficialcMdbuIldmaintainerSupport ToolsCMDBuild provides an integrated software environmentto realize an iT Governance systemis a configurable web application to model and managea database containing assets(CMDB)and handlerelated workflow operations, paying attention to ITILdirectivesis a configurable framework: data model, processes,reports, external connectors and web servicesuses state of the art technology (SOA, Ajax userinterface, Javauses standards and open formatsTECN○TECAoYo CMDBuildCmdBuild[www.cmdbuild.org]isaregisteredtrademarkofTecnotecaSrlTecnotecasrl[www.tecnoteca.com]istheofficialcMdbuIldmaintainer