英文原版Making IT Lean Applying Lean Practices to the Work of IT 1st Edition

MakingITLean:ApplyingLeanPracticestotheWorkofIT presentsLeanconceptsandtechniquesforimprovingprocessesandeliminatingwasteinIToperationsandITServiceManagement,inamannerthatiseasytounderstand.Theauthorsprovideacontextfordiscussingseveralareasofapplication