英文原版The Handbook of Behavioral Operations Management 1st Edition

TheHandbookofBehavioralOperationsManagement provideseasy-to-accessinsightsintowhyassociatedbehavioralphenomenaexistinspecificproductionandservicesettings,illustratedthroughready-to-playgamesandactivitiesthatallowinstructorstodemonstratethephenomenainclasssettingsa