Analytical Network and System Administration: Managing HumanComputer Systems
"alandmarkbookinthefieldofnetworkandsystemadministration.Forthefirsttime,inoneplace,onecanstudythecomponentsofnetworkandsystemadministrationasanevolvingandemergingdisciplineandscience,ratherthanasetofrecipes,practices,orprinciples."FromtheForewordbyDrAlvaCouch,TuftsUnive
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很好的文献，值得参考，谢谢